Refund policy

RETURN/EXHANGE POLICY

No Returns, Exchange only. Please inspect your products carefully upon arrival. Tier One Armament reserves the right to determine which items we wish to receive as an exchange. Please contact us to request return authorization before sending anything back to us. Only unused, unopened items in original packaging maybe exchanged. You are responsible for freight to us.  If item that is exchanged for has lesser value, return of funds for the difference will not be returned.

No Returns/Refunds for Clearance, Used Products or Display Models that are sold and listed as "Clearance" "Used" or "Display Model". These items sold are "As Is" and are all sales final.

Authorization number must be obtained for any item to be exchanged for any reason. Products that are exchanged without a valid number may be refused and returned to the sender at the sender's expense. Goods associated with exchanges or refused packages for any reason are the responsibility of the sender. Original invoice must be included in the exchanged package for accurate processing.   Products that are exchanged that do not qualify for an exchange or have been opened or used in any way will be returned to the sender at the sender's expense.

No Refunds for Pre-Ordered products. Exchange only. If exchange item(s) has greater value of Pre-Ordered item(s), you must pay the difference. If exchange item(s) has lesser value of Pre-Ordered item(s), a refund will be given for the difference. Pre-Order Products only are items that are not in stock and listed as a Pre-Order product in the item description.
 

Paintballs and consumables are non-returnable.